Video editing service questions, answered plainly

The service

What is it? An AI video editing service. You upload raw footage, describe what you want, and get an edited video back. It is not a tool you operate.

Is a human editing my video? No. It is AI, which is why it costs a fraction of a human editor and arrives within the hour. For motion graphics, story-led pieces or custom VFX, hire a human editor.

What kinds of video work best? Footage where someone is speaking: talking head, interviews, podcasts, tutorials, webinars. The cuts follow what is said.

What kinds do not? Weddings and story-led films, anything needing motion graphics, multi-camera sync, color grading, or B-roll you did not upload.

Files and formats

What file types? MP4, MOV, M4V, WebM, MKV, and audio MP3, WAV and M4A.

How big? Up to 4 GB per file and up to 5 files per job.

What about quality? The original resolution is kept, up to 4K.

Do I get vertical video? Yes. Shorts come as 9:16 clips under 60 seconds. See video to shorts.

Can I get captions only? Yes: the video with accurate captions and an .srt file, uncut. See captions.

What it does to the edit

How does it decide what to cut? It reads what was actually said, using a transcript with word timings, and removes mistakes, retakes, filler words and dead air.

Will it remove all my ums? It removes filler words when you ask. Say so in the brief, and say if you want pauses left alone for style.

Can it level my audio? Yes, to streaming loudness (-14 LUFS). It does not repair seriously bad recordings.

Does it write podcast show notes? Yes: chapters, show notes and titles from the transcript, when you ask.

Time, changes and money

How long does it take? Usually within the hour. A 4-minute raw recording took 8 minutes for a vertical clip and a tightened cut. Longer, heavier files take longer.

Can I ask for changes? Yes, in one line. Each job includes two rounds of changes.

What does it cost? $39 a month for 10 videos or $149 for 50. See pricing.

What if I do not like it? You have 14 days to ask for a refund.

Can I cancel? Any time from your account page; access continues to the end of the paid month.

Privacy

Who sees my footage? Files pass through our upload server in the US, are stored and processed on our servers in Germany, and are read by our AI provider in the US under terms that exclude training. They are deleted after 30 days.

Should I upload private or regulated content? Not if it is covered by confidentiality obligations you cannot meet with that setup. Ask yourself the question before uploading.

Choosing it or not

When should I not use this? For wedding films, brand films, anything story-led, and anything needing motion graphics, VFX, color grading or multi-camera sync. A human editor is the right choice.

When is it a good fit? Routine, speech-led video you publish often: talking-head videos, podcasts, interviews, tutorials, webinars, shorts from long videos.

Is it a tool or a service? A service. There is no timeline for you to edit. You describe the result and get the video back, then ask for changes in writing.

When something is not right

It cut too much. Say so in one line, for example: keep the pauses, only remove ums. A change round fixes it. You get two rounds per job.

A caption word is wrong. Send the correct spelling and it is fixed across the video.

It picked the wrong clip. Give timestamps of the moment you want, or describe it, and ask again.

The result is not what I asked for at all. Ask for a refund within 14 days.

Compared with other options

Is it cheaper than a freelance editor? For routine edits, yes, at $39 for 10 videos on Starter. For custom work, an editor gives you something we do not.

Is it cheaper than Opus Pro or Descript? No. Opus Pro lists $15 and $29 a month on its own page, and Descript Hobbyist is listed at $24 on monthly billing. Those are tools you operate. See alternatives.

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